Clinton County Hospital was recently recognized by iVantage Health Analytics as a HealthStrong Award winner for Excellence in Patient Satisfaction, reflecting top quartile performance among all acute care hospitals in the nation.
“The old adage ‘You can’t please everyone’ is absolutely true, but this award shows how hard we try!”, Clinton County Hospital Administrator J.D. Mullins told the Clinton County News last week in talking about the recent award.
The award was announced at the annual meeting of the National Organization of State Offices of Rural Health in October, held in Asheville, North Carolina.
The HealthStrong awards are based on The Hospital Strength Index, a national ratings program developed by iVantage to recognize top performing hospitals based on key metrics critical to success in the new healthcare marketplace.
The index is based on eight performance categories, measuring 56 different performance metrics and offers hospital executives, trustees and boards of directors an objective way to measure their relative performance internally and among their peers.
Small and rural hospitals play a critical role in providing efficient and effective healthcare that is comparable to its larger urban counterparts.
“Rural hospitals have new and difficult demands that can only be managed with better information. The Hospital Strength Index reflects the multiples challenges of running a hospital by incorporating the measures on which the industry has worked to gain consensus and standardization,”said John Morrow, executive vice president of iVantage Health Analytics, Inc.