Clinton County Hospital cited for being leader in patient satisfaction

Posted November 19, 2014 at 3:37 pm

The Clinton County Hospital, Inc., announced this week it has been recognized by iVantage Health Analytics for overall excellence in Patient Satisfaction.

The rating reflects the top quartile performance among all acute care hospitals in the nation according to a press release issued by iVantage Health Analytics.

“Despite our financial position, I think this award shows that we are still providing some of the best care possible,” Clinton County Hospital Administrator J.D. Mullins told the Clinton County News on Tuesday of this week. “We are providing a quality of care not seen in most small rural hospitals, and this award proves that. We look forward to providing award-winning service to this community for many years to come.”

The Hospital Strength Index is the industry’s most comprehensive and objective assessment of hospital performance in the United States – capturing more than 4,000 acute care hospitals including over 1,300 rural and Critial Access Hospitals, according to the release.

“Despite the many challenges rural hospitals face in today’s healthcare environment, they remain a vital and integral component of the community,” said Michael Topchik, senior vice president of iVantage Health Analytics. “The top quartile performers should be viewed as true market leaders. Through their commitment to performance analysis and improvement, they have established a blueprint for sustainability which other rural hospitals can follow.”